Terms of Use

Product Pricing

All prices are in Australian Dollars and are GST-free. Beef Jerky does not incur GST under the Australian tax ruling. Prices are subject to change without notice at the discretion of The Jerky Shop.

Payment Methods and Processing

The Jerky Shop currently accepts payment through PayPal or via eWay payment gateway.

Orders placed on a weekend or public holiday will not be processed until the next business day.

Orders placed after 2pm on a business day will not be processed until the following business day. Orders after 2pm Thursday will be processed the following Monday.

We process payments electronically after you click the “Submit My Order” button.

Security

The Jerky Shop uses PayPal and eWay for processing credit card payments. Both providers uses Secure Socket Layer (SSL) technology, to encrypt your credit card information. The security of your personal information is very important to us and we are committed to its protection.

If you have any concerns regarding your security when using our site, please contact us.

Delivery

We aim to get your order to you as soon as possible. All orders will be dispatched from our factory within 2 days of receipt of order.

We currently use Australia Post standard service for all our orders. After dispatch, Australia Post aims to deliver your parcel within 1-5 business days, however these are expected delivery times and cannot be guaranteed.

If you require urgent guaranteed next day delivery, please email us at info@thejerkyshop.com.au for pricing and more information.

Cancellations and Refunds

We take order cancellation and refund requests on a case-by-case basis. If, for any reason you are not satisfied with your purchase, please contact us by email at info@thejerkyshop.com.au to resolve any issues.

How to Contact Us

If you have any comments or questions, please do not hesitate to contact us at info@thejerkyshop.com.au